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Privacy Policy

At Chato, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your information. By using our app, you agree to this policy. If you have any questions, contact us at support@chatoapp.com.

1. Information We Collect

Personal Identification Information

We don’t collect personal identification information unless you voluntarily provide it to us. Providing this information is optional.


Non-Personal Identification Information

We may collect non-personal identification information automatically when you interact with the app. This may include:

  • Device type (e.g., iOS or Android)
  • Operating system
  • General usage data

2. How We Use Collected Information

We use your information to:

  • Improve customer service: Information you provide helps us respond to your customer support requests and support needs more efficiently.
  • Personalize user experience: We may use information in the aggregate to understand how our users as a group use the app.
  • Improve our app: We may use feedback you provide to improve our products and services.
  • Run promotions, contests, surveys, or other app features.
  • Send periodic updates: We may send updates, newsletters, or important notifications (only if you opt-in).

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect your information, including:

  • Encrypted communication using SSL.
  • Regular security updates and monitoring to prevent unauthorized access, alteration, disclosure, or destruction of data.

4. We Don't Share Your Personal Information

We do not sell, trade, or rent your personal identification information to others.

We may share generic aggregated demographic information not linked to any personal identification information regarding users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5. Age Restrictions

Chato is for users aged 18 and older. We do not knowingly collect data from anyone under 18. If you believe someone under 18 is using Chato, contact us immediately.

6. Data Retention

We retain your data only as long as necessary to:

  • Fulfill the purposes outlined in this policy.
  • Comply with legal obligations.

7. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the bottom of this page. For significant changes, we will notify you through the app or email. Continued use of Chato signifies your acceptance of the updated policy.

8. Contact Us

For privacy-related questions or concerns, reach out to:

Email: support@chatoapp.com

9. Terms of Use

Please check terms of usage here

Thank you for trusting Chato!